The Vacuum Doctor | Commercial Vacuum Cleaners | Auto Scrubbing Machines | Sweepers | Carpet Extraction Machines | Ducted Vacuum Systems | Domestic Vacuums

My Vacuum Cleaner Won't Work

Is the power on in your house?

Flex cable by 3 pin plug, take care, hold about a foot down the cord in case sparks blow out of it. In the case of cord rewind reels, pull carefully all the way out & carefully flex along it's length.

Is it on to the power-point? Will something else work in that power-point?

Is the vacuum hot, check for blockage in the nozzle, pipe, hose, especially the bent tube, the most constricted point. Drop a socket, a marble or $2 coin through the hose to ensure it's not obstructed.

Check all filters are not blocked, Clean or in the case of  domestic vacuums, non hazardous H.E.P.A. Filters, replace if clogged, after testing by banging gently dirty side down on a sheet of paper.

 On the Nilfisk Extreme, Kings & Compact H.E.P.A. Main filters are underneath the machine, between the wheels & N-A recommend they should be replaced each year.

GM 200,300,400 filters should be replaced every couple of years.

However, this is simply a guide & they may need to be done more frequently in dusty situations, ie, country locations, where building work is taking place. Or when there are old carpets with build up of old dust in them, or in a situation where an old machine has previously been use in the home, and now a new, more powerful machine with very efficient filtration system has been bought & used on the carpets, pulling years of dust up from the underlay.

Is the paper dust-bag “sheeting” with fine dust?This means, it effectively creates a concentrated patch on the paper bag which blocks the air, causing lack of suction & machine to heat up & operate thermal switch, turning the unit off. This can be alleviated by reducing the suction level, after knocking the dust from where it adheres to the vacuum bag. You also may try putting screwed up tissues or kitchen roll in the dust bag, which in cyclonic machines may mix with the fine dust & reduce the sheeting effect.

Leave to cool down for up to 2 hrs, on the small cheap units, 10 mins on the GM 200,300,400 &  GM King & Compact with front cover open. Then try again, whilst reading the instruction book.

After trying all this, it can be brought to our premises at 257B, Great Eastern Highway, Burswood, W.A 6100 Ph. 08 9362 6044, but please note, there is a $36.30 Unaccepted quote charge if due to use other than in accordance with Nilfisk-Advance instruction book, and customer decides not to go ahead with repair.
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